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Unlimited incoming minutes—Enhanced service quality at home

FastForward integrates your wireless device with your landline phone, allowing you to receive all your calls on one phone. The FastForward device is easy to use, convenient, and helps save your minutes. This exclusive call forwarding technology is available only from AT&T and offers:

Unlimited incoming minutes: FastForward calls are notdeducted from minutes included in your Cingular rate plan.
Improved service: Mobile calls are forwarded to your local home phone, ensuring that you receive the quality of service you need.
Simple to use: Simply place your phone in the FastForward cradle to automatically forward your calls and charge your phone.

To use FastForward, you will need a compatible phone, cradle/charger ($9.99 plus shipping and handling), and unlimited Call Forwarding ($2.99 per month) on your account. FastForward is not available with Prepaid service. You can use up to three cradle/chargers to support your wireless phone.

Using FastForward
Once you've established and set up your forwarding number, just insert your wireless phone into the device cradle and your calls are forwarded. To cancel call forward, simply press the Cancel button, wait for the forward indicator to extinguish, and remove the handset from the cradle.

For example, when you walk in the door at home, insert your AT&T phone into the device, and calls that would have gone to your wireless phone will now ring all telephones in your home. When leaving your home, simply press the Cancel button on the device and incoming wireless calls will be redirected to your wireless phone.

Download FastForward User Guides
The user guides are in PDF format. To open, you will need Adobe's free Acrobat® Reader® software.

LG User Guide
Motorola User Guide
Nokia User Guide for 3100, 3200, 6100, 6200, and 6800
Nokia User Guide for 6340 and 6340i
Siemens User Guide
Sony Ericsson User Guide

Getting Started

Plug the power supply into the back of FastForward and insert into an electrical outlet. Do not plug the FastForward power connector directly into your handset; this could potentially damage your handset.
Place the device on a convenient flat surface with good wireless coverage.
Create a new phone book entry in your mobile phone with the name "Cf1."
In the Cf1 entry location, store the phone number for the location to which you would like incoming wireless calls forwarded. You cannot forward calls to a long distance number. If you are setting up at home, use your home number or a distinctive ring number. (In order for the distinctive ring feature to properly work, the distinctive ring number must be programmed into your phone book as the phone number you would like to forward to.)
Place the Cf Selector Switch, located on the bottom of the device, into the Cf1 position.
The phone must be turned on for call forwarding to work.

To activate Call Forwarding:

Insert your phone into the FastForward device.
The Forward indicator on the device will illuminate after several seconds—your incoming wireless calls are now forwarded. Any unanswered FastForward calls will be treated as normal landline calls are treated today.

Your wireless phone will not ring when it's in the FastForward cradle and Call Forwarding is activated.

To cancel Call Forwarding:

Press the Cancel button on the front of the FastForward device.
The Forward indicator will extinguish after several seconds.
You may now remove your wireless phone. (In order for the FastForward device to work properly, the handset should be turned on and not engaged with an active call when placed on the FastForward device or while canceling Call Forwarding.)

If you remove your phone from the cradle/charger without canceling Call Forwarding, your wireless phone will not ring when you receive an incoming call.

Troubleshooting FastForward

Issue	Solution

Red <!> light on FastForward device flashing rapidly.	Press the Cancel button and wait for the Forward light to turn off before removing the phone. Verify that mobile originated SMS is active.
Red <!> light on FastForward device flashing slowly.	Verify that Cf1 is programmed into handset per the instructions in the user manual. Verify that the Cf Selector switch on the bottom of the device unit is set to Cf1.
Handset has been removed from device and will not ring. Call Forwarding is still on.	Manually cancel Call Forwarding from the handset by pressing ##21# SEND or *210 SEND. You may also cancel Call Forwarding via the handset menu. Re-insert the handset into the FastForward cradle/charger. Press cancel, wait for Forward light to turn off. Remove handset and verify phone rings.
SMS Received: Your account needs attention.	Contact Customer Care at 1-866-CINGULAR to ensure that the immediate Call Forwarding feature is activated.
SMS Received: Calls cannot be forwarded to long distance numbers at this time.	Calls may only be forwarded to local area codes. Contact Customer Care at 1-866-246-4852 for a list of area codes within your calling area.

Information provided by att.com.

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